Common Questions:
1- Are parts included in the repair cost?
No, the fee paid during booking is a service visit charge and will be adjusted in the final estimate.
2- If it happens again, what should I do?
Relax — your repair is under warranty. If the problem comes back, we’ll fix it for free.
3- What if the technician discovers a problem during the washing machine checkup?
If an issue is found, a repair quote will be shared according to the Helpmarts pricing, and you may decide whether to continue.
4- Does the warranty cover replacement parts?
Yes, spare parts supplied by us are covered under a 180-day warranty. Customer-provided parts are not included.
5- What happens if home repair isn’t possible?
If we can’t fix it at home, we’ll take it to our workshop and repair it with genuine parts. You can track everything in the app or just call us for updates.
Rajesh –
Excellent service and impressive product knowledge. He was professional, polite, and very friendly throughout the visit. I’m completely satisfied with the experience and would gladly recommend him to others.